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Headquarters Optimized

A blog from the team at HqO with resources designed to help landlords optimize their property and create a workspace that tenants will love.

We redesigned HqO — Welcome to the future of Tenant Experience Software

on May 28, 2019 9:00:00 AM By | Ruben Sanchez | 0 Comments | Product Updates
Our app redesign provides tenants with visual enhancements and tools designed to help discover the building programming that matters most. Homepage content is now grouped by category, and you can now scroll through distinctly labeled sections of the homepage. These sections are aligned to important programming within the building or campus. On the newly redesigned “Discover” page you can filter content by type or search using keywords. Additionally, RSVPs for future events now appear in a personal drawer. The homepage redesign makes the mobile experience even more enjoyable and user friendly.
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Promote And Manage Events At Commercial Properties With HqO

on May 28, 2019 8:55:00 AM By | Gabrielle Gedeon | 0 Comments |
HqO event management features allow for property teams to create and manage events in one centralized location. With the management tools built into HqO's tenant experience platform, HqO clients can now capture both free and paid event registrations, manage the guest list, record event check-ins, and measure total attendance. 
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Simplify Space Reservations Within Your Commercial Property Using HqO

on May 28, 2019 8:55:00 AM By | Eric O'Brien | 0 Comments |
Space booking through the HqO app is a simple way for property teams to promote reservable space on-site and manage tenant requests. By using the “Reserve space” tool, tenants have the ability to select time slots for various spaces such as conference rooms. Instead of using another website, e-mail or sign-up sheet for this purpose, space reservation requests are now centralized within the HqO tenant experience platform. The space booking feature within HqO is designed to increase efficiency to communication and coordinate with tenant employees and effectively promote all reservable amenities to tenant employees. User Experience (HqO mobile app) Tenant employees may be unaware of a property’s complete list of amenities. General information and availability of reservable amenities are now a part of the HqO mobile app. On the HqO home screen you will see the “Reserve space” icon in the menu. From there, tenant employees can browse through the reservable space options (anything from a conference room, roof deck, bowling alley, or loading dock). Each space listing shows displays capacity as well as a short description beneath.   By selecting the various reservable spaces, tenants can drill into further relevant information about each space such as: ● Capacity ● Operational hours of the space ● Amenities (TV, Projector, WIFI) ● Potential fees
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HqO Unveils Tenant Satisfaction (TSAT) Scores To Provide Landlords With Actionable, Real-Time Data

on May 28, 2019 8:55:00 AM By | Gabrielle Gedeon | 0 Comments |
Tenant experience data just got more actionable. Get real-time feedback from tenant employees. Get quantitative metrics that help you optimize individual building amenities, building programming, and on-site service providers and retailers. Get the qualitative data you need to take action, solve problems, and strengthen relationships with individual tenant employees and their organizations. With HqO’s feedback function, property teams are able to receive direct evaluations from their tenants in order to optimize individual amenities, update programming, and improve the performance of on-site service providers and retailers.
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Create a Meaningful & Curated First Impression for Your Tenants With The HqO Tenant Experience Platform

on May 28, 2019 8:55:00 AM By | Eric O'Brien | 0 Comments | Product Updates
With an updated mobile app experience in HqO, comes a modernized and user-friendly version of the HqO web application for admins!
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Defining and Executing a Platform Strategy in Commercial Real Estate

on Apr 25, 2019 1:09:11 PM By | Reid Snyder | 0 Comments | PropTech & CRE Trends Tenant Experience
The term ‘platform’ is an overused buzzword in today’s tech economy. For HqO however, it’s more than a catch-all phrase for use in pitch decks – it’s our core strategy for growth and value creation across the commercial real estate industry.
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The Data-Driven Decision Maker in Commercial Real Estate

on Apr 2, 2019 3:58:18 PM By | Mark Rosenthal | 0 Comments | PropTech & CRE Trends HqO News Tenant Experience
When I was 13 or 14, I started a business. It was a mobile DJ business with a focus on the metro-west Boston bar mitzvah and sweet 16 circuit. There are lots of great stories and learnings I could share, but this one is about data, and it relates to the current commercial real estate landscape. 
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What is Tenant Experience? The Concept, Strategies, and Benefits Behind This Commercial Real Estate PropTech Category

on Mar 22, 2019 4:13:52 PM By | Katie Sullivan | 0 Comments | PropTech & CRE Trends Tenant Experience
Tenant Experience Definition In commercial real estate, the top owners and operators provide a premium tenant experience that helps businesses in the building attract the best talent. O ffice landlords employ a tech-enabled tenant experience strategy that emphasizes amenities in the building and the surrounding neighborhood, and prioritizes community, content, commerce, and control, all within an app on the mobile devices of every occupant in the building.   
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Launching at the Willis Tower – And What It Means for the Tenant Experience PropTech Category

on Mar 19, 2019 6:07:26 PM By | Chase Garbarino | 0 Comments | HqO News Tenant Experience
In case you missed it earlier this week, our software is powering the new tenant experience app at Willis Tower, which is owned by Blackstone's EQ Office. Up until launch this week, our team has been working hard behind the scenes with EQ Office, customizing our tenant experience software for one of the tallest buildings in the world – a Class A office tower with 3.8 million square feet of rentable space and more than 12,000 occupants. 
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HqO Tenant Experience Software to Launch at Willis Tower in Chicago

on Mar 18, 2019 8:24:48 AM By | HqO | 0 Comments | HqO News
Monday, March 18, 2019 - HqO, a tenant experience (TeX) platform for commercial real estate, today announced that it will launch in Chicago’s Willis Tower, owned and managed by EQ Office (EQ), a U.S. office portfolio company wholly-owned by Blackstone's real estate funds. After a comprehensive process evaluating TeX solutions on the market, EQ selected HqO to enhance one of its most iconic assets with software.
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