Headquarters Optimized

A blog from the team at HqO with resources designed to help landlords optimize their property and create a workspace that tenants will love.

Whiteboard Session: Creating an Excellent Tenant Experience (Video)

on Apr 27, 2018 11:21:31 AM By | Katie Sullivan | 0 Comments | Tenant Experience
A few weeks ago, my colleague Zach wrote a blog about something we talk about quite a bit around here: how to create excellent tenant engagement and the 3 pillars of tenant experience. Creating a successful tenant experience is different in each office as variables in location, tenant demographics, and amenities will always exist, but it's crucial for landlords to move away from the idea that they are simply managing space/capital assets to actually creating a unique, personalized user experience for their tenants. 
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The 3 Pillars of Tenant Experience

on Apr 18, 2018 5:15:41 PM By | Zach Driscoll | 0 Comments | Tenant Experience
The rise of technology within the commercial real estate sector has been well documented on this blog and all over relevant publications. Just follow the money: funding in the real estate technology sector swelled to roughly $12.6 billion in 2017 - triple the $4.2 billion figure from 2016.
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Love Where You Work: The Hive in Downtown Crossing

on Apr 12, 2018 4:02:29 PM By | Katie Sullivan | 0 Comments | Tenant Experience For Tenants
Next up in our "Love Where You Work" blog series: The Hive, a cluster of buildings owned by Synergy Investments and designed with the most innovative of tenants in mind. Located right smack dab in the middle of Boston's Downtown Crossing neighborhood, The Hive has a bunch of onsite and local amenities to explore.
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Love Where You Work: The Innovation and Design Building (Video)

on Apr 5, 2018 4:44:25 PM By | Katie Sullivan | 0 Comments | Tenant Experience For Tenants
We're kicking off a new blog series today called "Love Where You Work," where our team will find and travel to the coolest workplaces and commercial office buildings to give you a virtual tour of the space from the perspective of a tenant. 
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Attracting TAMI Tenants

on Apr 5, 2018 3:45:29 PM By | Zach Driscoll | 0 Comments | Tenant Experience
If you compare the list of Fortune 500 companies in 1955 to the list of Fortune 500 companies today, you'll find that only 12% of the list has survived the past 60 or so years.
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The One Amenity that Tenants are Obsessed with Having at Work

on Apr 4, 2018 3:58:32 PM By | Katie Sullivan | 0 Comments | Tenant Experience
Our team recently surveyed 300 professionals in office buildings in top metro areas around the country. We learned a lot about what tenants want out of their office building and landlord, however, one of the most surprising findings to me was seeing just how obsessed professionals are with fitness amenities at work. 
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How does your property stack up? Take the Property Grader quiz

on Apr 2, 2018 11:39:08 AM By | HqO | 0 Comments | Tenant Experience
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The Secret Benefit of PropTech for Tenants

on Mar 30, 2018 6:27:42 PM By | Katie Sullivan | 0 Comments | PropTech & CRE Trends Tenant Experience
We've said it before... PropTech is having a moment. Everywhere you look – Twitter, conferences & events, real estate trade and business press, and in the offices of landlords, brokers, property managers, leasing managers, etc. – everyone in commercial real estate is talking about proptech. Of recent note, these conversations have revolved around how proptech can vastly improve the tenant experience, and therefore increase overall property value.
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What Data Reveals About the Disconnect Between Office Tenants and Commercial Landlords

on Mar 28, 2018 8:02:00 AM By | Chase Garbarino | 0 Comments | Tenant Experience
Proptech is having a moment. If you are like our team at HqO, you started to feel it coming on at the end of 2017. From the many conversations we have with both tenants and landlords, the overall sentiment around real estate has seemed drastically different than years past. How companies think about and interact with their space has changed as employees have adapted to the internet's impact on work. Smart landlords are ramping up their knowledge and implementation of technology much more quickly than they may have anticipated just two to three years ago.   But why? And why now? 
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Should You Hire a Community Manager for Your Office Tenants?

on Mar 15, 2018 3:11:39 PM By | Katie Sullivan | 0 Comments | Tenant Experience
Commercial real estate owners and operators are, in many ways, new to the concept of community. While they've always been the placemakers for communities of tenants, it used to be that a landlord could simply hand over the keys to the office and call it a day.  But the tenant expectations have changed. It's no longer enough to hand over the keys, landlords also have to offer the amenities, experiences, and technology that helps cultivate and nurture their community of tenants. 
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