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Tenant Experience

Because having a great address is no longer enough, we're looking to the future of tenant engagement and loyalty. Subscribe to get top trends, interviews, videos, tenant experience guides and more delivered to your inbox.

Implementing Tenant Experience in My Own Building
Posted By John Bosch | Nov 13, 2019 7:00 AM

WOOOOOOOOO. THIS COOKIN’ IS GOOD!!!!!!!!!! I love to cook, and I actually like my own cooking a lot when I take the time to do it right. That being said, I’m not a chef. I am a software guy, and in software, we refer to using our own product in our daily lives as “eating […]

Posted By Ruben Sanchez | Nov 5, 2019 7:00 AM

Today’s commercial real estate firms face a new emerging set of challenges, and visionaries like the Jamestown Innovation and Design Building (IDB) are reinventing the industry through a relentless focus on tenant experience. At a recent centennial celebration event, Jamestown gave away 100 pairs of Reebok sneakers branded with the IDB logo. The sneakers were […]

Posted By Ruben Sanchez | Nov 1, 2019 6:00 AM

If you’re an asset manager, when was the last time you heard from one of your tenant employees? How did this conversation impact your work and approach to creating value for your organization? If these sound like silly questions, pay attention: the power dynamics of commercial real estate are shifting beneath you. Today, record unemployment […]

Posted By Ruben Sanchez | Nov 1, 2019 6:00 AM

In March 2019, we announced that EQ Office would be launching HqO’s tenant experience software at the Willis Tower in Chicago. After 8 months of amazing engagement, it is crystal clear that tenant experience software can be adopted very quickly. But ongoing improvement in tenant engagement metrics in a marquee building like this 4.56M square […]

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