The State of Tenant Experience in 2020
Everything you need to know about tenant experience, by HqO CEO Chase Garbarino.
Simply owning and leasing a physical space is not enough for the commercial real estate industry anymore. Focusing on tenant engagement and providing the best and most convenient experience on a daily basis is more important than ever, and the importance of this focus only grows in the wake of the COVID-19 global pandemic that has forced a shift to remote work around the world.
In this look across the entire tenant experience landscape, HqO co-founder and CEO Chase Garbarino hits on the most important topics in TeX in 2020.
Download his eBook to learn more about
- The 8 Pillars of Tenant Experience, as defined by HqO.
- The technology drivers behind tenant experience: mobile, IoT, interoperability, and industry disruptors.
- The ROI case for TeX.
- What you need in order to create your TeX strategy.
- The importance of diligence, and the four main places to be diligent.
The concept of TeX, at its core, is simply about driving customer success. When you believe in customer success as a value proposition like we do, you’ll do everything you can to shape that concept into reality in your assets.