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Commercial real estate is now a user experience business

We’re changing the way landlords think about tenant experience

A note from our CEO

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A fundamental shift is happening in the commercial real estate space. An industry that was once solely focused on physical asset management has shifted to one centered on user experience. In response, our team has led the development of a new proptech category: tenant experience (TeX) software. Our mission? Well, we’re on a quest to help the top real estate owners and operators create places people love through software and experiences. 

Chase Garbarino

CEO and co-founder

Our story

Our team at HqO is made up of experts in technology and community-building. In our past lives, our founders also built AmericanInno, a digital media and events company, and grew it to an audience of over 10M in 12+ local tech communities across the US.

Before AmericanInno was acquired in 2012 by Advance Publications, owners of American City Business Journals, Conde Nast, and others, we quickly learned the opportunities and challenges facing the commercial real estate industry, AmericanInno’s largest customer segment.

We learned that while the commercial real estate industry was notorious for being slow to explore and adopt technology, even less attention was paid to delivering technology to the community of customers that inhabit the physical assets that make up this massive industry – the tenants.

We took all we learned and mastered about building community around digital experiences, applied our data-driven mobile-first development approach, and delivered the industry’s leading tenant experience (TeX) platform for commercial real estate.

We're a team of 25, based in Boston, with $6.6M in seed funding. Our platform is used by thousands of tenants in millions of square feet of commercial real estate across the US. The leading property owners and operators in the world are partnering with us on our mission to connect tenants to the places, experiences, and people that enrich where they live, work, and play – and we couldn’t be more excited.

Life at HqO

There are many ways to describe our team. We work hard. We're smart and passionate about the company we're building. We stay humble. We're obsessed with our customer. Oh, and we're very funny. Whether it's during our weekly lunch & learns, happy hours, coffee talks, or just an average day in the office, we always find time to make work fun. We eat our own dog food by creating a place that WE love. 

 

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If you work with us, you will always be learning, improving, and teaching. Want to help us create places people love? See our open career opportunities below and let’s talk.

Careers

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Want to join our team?

We are always looking for awesome people. 

 

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